Privacy Policy

This website-hosted user interface (the “Interface”) is made available by Jibu Markets (“we,” “us,” or “our”). This Privacy Policy (the “Policy”) governs the manner in which we make the Interface available and how we collect, use, maintain, and disclose information collected from our users (“you” or “your”) through Jibu Markets, web applications, and all associated sites linked thereto (the “Site”). This Policy further applies to all information we collect through our Site and otherwise obtain in connection with products, content, features, technologies, functions, and all related services we may provide to you (collectively, the “Services”).

Please read this Policy carefully. We are committed to protecting your privacy through our compliance with the terms of this Policy. By accessing or using our Services, you agree to the terms of this Policy and consent to the collection, receipt, and use of your information as described herein.

We collect information directly from you when you provide it to us, automatically as you navigate through the Site, and, in certain instances, from third parties. If you create an account with us, we may collect the following information:

• Personal Information: Information by which you may be personally identified, such as your name, email address, phone number, and other demographic information that you voluntarily provide to us.
• Derivative Information: Information our servers collect automatically, such as your IP address, browser type, operating system, access times, and pages you viewed directly before and after accessing the Site.
• Financial Information: In order to process payments and deposits (via M-Pesa, card, or other payment providers), you may be required to provide bank account, mobile number, credit card details, or other payment method data.
• Geolocation Information: We may collect coordinates or locational data to verify your compliance with regional laws, prevent fraud, and manage risk.

We and our business partners use cookies, pixel tags, and other tracking technologies (collectively, “Cookies”). We use Cookies to recognize you as a user, customize the Services, measure promotional effectiveness, perform analytics, mitigate risk, and prevent potential fraud.

Most web browsers are set to accept cookies by default. You can configure your browser to remove or reject cookies, but doing so may limit your access to certain features of the Services. We do not currently respond to Do Not Track (“DNT”) signals.

We may use the information collected about you to:

• Administer, maintain, and customize your account and our Services;
• Verify your identity, prevent fraud, and manage compliance risks;
• Compare details for accuracy and verify credentials with third parties;
• Process financial transactions (deposits, payouts, and withdrawals) and send notifications;
• Improve, troubleshoot, and enhance the performance and security of our Site;
• Deliver localized features and targeted promotional updates;
• Comply with our legal and regulatory obligations.

We may share your information under the following circumstances:

• With third-party service providers who assist us in providing operations, technical support, or fraud detection services.
• With law enforcement, regulatory bodies, or government officials if compelled to do so by a subpoena, court order, or similar legal process, or when we believe disclosure is necessary to prevent physical harm or financial loss.
• In connection with a corporate sale, merger, reorganization, sale of assets, dissolution, or similar corporate event.

Depending on your jurisdiction, you may have the following data protection rights:

• Right to Access: You can request a copy of the personal data we currently store in our databases.
• Right to Rectification: You can request that we update or correct inaccurate or incomplete information.
• Right to Object/Restrict: You can request that we limit or stop the processing of your personal information.
• Right to Erasure: You can request that we delete your personal information, subject to our legal retention requirements.
• Right to Withdraw Consent: You have the right to withdraw your consent to data processing at any time.

To exercise any of these rights, you can contact us at jibumarkets@gmail.com. We may ask you to verify your identity before responding to requests.